You can use any standard micro USB cord to charge either Scentsy Go.
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Phyllis Gray – Director
Scentsy Go
Instant fragrance — anytime, anywhere. That’s Scentsy Go, the portable, compact, cordless fragrance system designed to enliven any small space with our signature scents.
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FAQs For Scentsy GO
What is a Scentsy Go?
The Scentsy Go is a cordless & lightweight fragrance system. And the Scentsy Go is portable so it’s ready to “go” when you go, from your car to your cubicle to your bag and more.
What is the difference between the original Scentsy Go & the Scentsy Go Solid?
The original Scentsy Go has more bells and whistles. LED lights that rotate through to create an ambience (and a great flashlight when the power goes out). You can choose your accent in Silver or rose gold.
The original Scentsy Go also features two different power modes. Full mode keeps the Scentsy Go in operation for two straight hours before the auto shutoff kicks in.
There is also an Eco mode. This mode turns your Scentsy Go one for one minute then off for one minute to preserve battery life while still delivering constant fragrance.
The Scentsy Go Solid is just like the name suggests. A solid white unit with no LED lighting feature and only one power mode. It’s a more minimalist option.
How long does it take Scentsy Go to infuse a space with fragrance?
Scentsy Go begins producing fragrance instantly. Drop in your favorite Scentsy Pod or two and turn your Go on. Immediately, your space is filled with incredible scent.
How long do the Scentsy Go and the Scentsy Go Solid last when fully charged?
The Scentsy Go has a rechargeable battery that provides up to 18 hours of portable fragrance when used in Eco mode with the LED lights on and up to 40 hours in Eco mode with the LED lights off. Scentsy Go Solid, when fully charged, lasts approximately 10 hours. Both charge easily with the included USB cord. Make sure that your Scentsy Go is completely charged. Check for the green light.
Why is the battery life expectancy?
The original Scentsy Go’s battery lasts approximately 40 hours when used in Eco mode with the LED lights off. However, most people typically operate this unit with the LED lights on, and that presents with approximately 18 hours of battery life before needing a charge up.
Do the rechargeable batteries in the Scentsy Go original and the Scentsy Go Solid differ?
Yes. The Scentsy Go original has a slightly longer battery life than the Scentsy Go Solid.
Can I plug my Scentsy Go into a wall to charge it?
Scentsy Go and Scentsy Go Solid both include a USB cord for charging, but you’ll need to pair the cord with an adapter (not included) to plug into a wall outlet.
Can I switch out and/or replace the decorative bands?
No. The original Scentsy Go comes with a band in your choice of two colors: rose gold or silver. Scentsy Go Solid comes with a solid white band. Bands are not interchangeable or sold separately.
What is a Scentsy Go Wrap?
A Wrap is your way to express yourself with vibrant decals that adhere right to your Scentsy Go or Scentsy Go Solid. Choose your favorite design from relaxing to elegant, to energizing, then swap it out when you’re ready for a change.
Each Scentsy Go Wrap comes with two decals for complete coverage of your Scentsy Go.
Can Scentsy Go Wraps be applied to both the original Scentsy Go and the Scentsy Go Solid?
Yes. The decorative wraps fit both the Scentsy Go and the Scentsy Go Solid. Wraps are sold seperately.
How do I apply a Scentsy Go Wrap?
Each wrap comes in two halves that are applied to either side of the Scentsy Go like a sticker. Carefully align the end of one half along the edge of the silver, rose gold, or white band, and smooth the wrap around. Do the same with the second half on the other side. The adhesive on the wrap may eventually become permanent if the wrap is left on the unit for an extended period of time, so we recommend swapping out your wraps every 6 to 12 months.
Can a Scentsy Go Wrap be reused?
Yes, the wraps can be reused. We recommend keeping the back liner to store your wrap when not in use. Please keep in mind, as with any adhesive, contact with skin oils, dirt, etc. can reduce the tackiness of the adhesive.
How many fan options are there?
The Scentsy Go Solid has one fan function. The original Scentsy Go has two fan options: Normal and Eco mode. Eco mode provides on-and-off bursts of fragrance.
How many colors are featured in the Scentsy Go light display?
There are 7 LED color options. You can either pause on your favorite color or cycle through the full color display. (Scentsy Go Solid does not have the LED feature.)
What are the Scentsy Go System dimensions?
Both units are 5.5” tall and 2.83” in diameter. Is there a warranty? Yes, there is a limited lifetime warranty for both units.
Can anything in the Scentsy Go product line be purchased in a Bundle & Save?
Not at this time.
Does a purchase of a Scentsy Go or a Scentsy Go Solid include Scentsy Pods?
No. Scentsy Pods are sold separately, in packs of two of the same fragrance. To ensure you never run out of your favorite Scentsy Pod fragrances, learn about Scentsy Club.
What are Scentsy Go units made of?
No. Scentsy Pods are sold separately, in packs of two of the same fragrance. To ensure you never run out of your favorite Scentsy Pod fragrances, learn about Scentsy Club.
What are the recommended operating temperatures for Scentsy Go and Scentsy Go Solid?
The operating temperature range is 32°F to 120°F (4°C to 35°C). Do not use or store Scentsy Go in temperatures outside of the operating range, and keep at a reasonable and safe distance from any heater, vent or register. Do not place in direct sunlight.
Are you allowed to travel on a plane with Scentsy Go because of its lithium ion battery?
Yes. The FAA, EASA (EU), CATSA (CA), CASA (AU), and the CAA (NZ) restrict passengers from carrying electronic devices with lithium ion batteries over 100-watt hours. The Scentsy Go battery is 7.4-watt hours and the Scentsy Go Solid is 3.3-watt hours. Both units can be carried onto a passenger aircraft.
Can another cord be used to charge the Scentsy Go unit other than the one provided?
Looking for a specific scent or just need a recommendation?
Fill out the brief form here and I’d be glad to use my extensive knowledge to match you with the right fragrance! Wondering about discounts? Leave a note here and mention you are looking for information on the flash sales or Scentsy clearance, I’ll be sure to keep you posted.